How is pricing determined?
Plans are priced on your actual counts of devices, cloud users, network devices and servers, so you only pay for what you have. A free assessment gets you an exact quote.
We already have IT staff or a provider. Can you still help?
Yes. Our Monitoring plan is built to work alongside in-house IT staff, and our Managed and Compliance plans take over day-to-day IT completely.
Do you buy and manage our Microsoft 365 licenses?
Yes. We provide Microsoft licensing at market rate and manage your tenant: users, licenses, security policies and escalations to Microsoft.
We need to meet HIPAA, FINRA or another regulation. Where do we start?
With a compliance gap assessment. We review your environment against your framework and give you a prioritized roadmap, then implement the controls, policies and reporting.
Can you replace our phone system?
Yes. We sell and support Intermedia Unite, a cloud phone system with video meetings and team chat that works on desk phones, computers and mobile devices.
What about Windows 10 and other end-of-life systems?
Windows 10 reached end of support in October 2025, and the first year of paid Extended Security Updates ends October 13, 2026. After that, PCs without coverage stop getting security fixes, which puts your data and compliance at risk. We'll help you decide whether to extend or upgrade each machine, and budget for it so it doesn't become an emergency.
Do you help after hours?
Our help desk covers business hours, and service-down emergencies can be handled after hours. Call us at (717) 695-8611.
Where do you work?
We're based in Harrisburg and serve Central Pennsylvania on-site, with remote service available nationwide.